Your privacy is important to us. This Privacy Policy explains precisely what personal data FH777 collects, how it is processed and stored, who it may be shared with, and the rights you hold as a user of this platform. We are committed to handling your information with transparency and care.
The following cards summarise FH777's core privacy commitments in plain English. They complement — but do not replace — the full legal text below. Please read all sections.
FH777 collects only the personal data that is necessary to operate your account, comply with KYC/AML obligations and improve platform performance. We do not collect data beyond what is proportionate to these purposes.
FH777 does not sell, rent or trade your personal information to third-party advertisers or data brokers. Data shared with third parties is limited to what is needed for platform operation, legal compliance and fraud prevention.
All data transmissions are protected by 256-bit SSL/TLS encryption. Personal data at rest is stored with access controls and encryption standards appropriate to the sensitivity of the information.
You have the right to access, correct, delete or obtain a copy of your personal data. You may also object to certain types of processing. FH777 provides a clear process for exercising these rights — see Section 9.
We do not hold your data indefinitely. Retention periods are tied to legal obligations, account status and regulatory requirements. Data is deleted or anonymised once the applicable retention period expires.
FH777 uses cookies for platform functionality, session management and analytics. Non-essential cookies are used only where appropriate consent has been obtained. Full details are in Section 10.
This Privacy Policy (hereinafter "this Policy") is issued by FH777 (hereinafter "FH777", "we", "us" or "our") and applies to all personal data collected through the FH777 website at fh777.cam and all associated services, mobile interfaces, customer support channels and communications.
FH777 is an English-language online gambling information platform serving users across Pakistan and other regions. We are committed to protecting the privacy and personal data of our users in accordance with applicable data protection principles and the terms of our operating licence jurisdiction.
By accessing or using the FH777 Platform, creating an account, making a deposit or contacting customer support, you acknowledge that your personal data will be processed in the manner described in this Policy. If you do not agree with this Policy, you must refrain from using the Platform and may request account closure at any time.
This Policy should be read alongside our Terms and Conditions and our Responsible Gambling Policy, both of which are incorporated by reference.
For the purposes of this Privacy Policy, the following definitions apply:
FH777 collects personal data through a number of channels and methods. The categories of data collected are set out below.
When you create an account on FH777, we collect the information you provide during the registration process, including:
To comply with Know Your Customer and Anti-Money Laundering obligations, FH777 may collect and process:
In connection with deposits and withdrawals, FH777 processes:
FH777 automatically collects certain technical and behavioural data when you use the Platform:
When you contact FH777 through Live Chat, email or other support channels, we collect and retain records of those communications including:
FH777 processes personal data for the following defined purposes. We do not use personal data for any purpose that is incompatible with the purposes listed below without first obtaining your consent or identifying a new lawful basis for processing.
| Purpose | Description | Data Categories Used |
|---|---|---|
| Account Management | Creating, maintaining and closing your FH777 account; authenticating your identity at login. | Registration data, KYC data |
| Service Delivery | Processing deposits and withdrawals; providing access to betting, casino and gaming features. | Financial data, usage data |
| KYC / AML Compliance | Verifying identity and source of funds; detecting and preventing money laundering and financial crime. | KYC data, financial data |
| Responsible Gambling | Monitoring gambling activity patterns; enforcing deposit, loss and time limits; managing self-exclusion. | Usage data, financial data |
| Fraud Prevention | Detecting and preventing suspicious account activity, multi-accounting and payment fraud. | Technical data, financial data |
| Customer Support | Responding to queries, resolving disputes and maintaining support records. | Communication data, account data |
| Platform Improvement | Analysing usage patterns to improve platform design, performance and user experience. | Usage data, technical data |
| Marketing Communications | Sending promotional offers and platform updates where you have opted in to receive such communications. | Contact data, preference data |
FH777 processes personal data only where a lawful basis exists. The applicable legal bases, consistent with the requirements of our operating licence jurisdiction, are as follows:
FH777 does not sell personal data to third parties. We disclose personal data only in the circumstances described below.
FH777 engages third-party service providers who process personal data on our behalf under written data processing agreements. These include payment processing infrastructure providers, KYC/AML verification services, platform analytics providers, cloud hosting infrastructure, and customer support tooling. All processors are contractually bound to process data only on FH777's instructions and to implement appropriate security measures.
FH777 may be required to disclose personal data to regulators, law enforcement authorities, courts or other public bodies where required by applicable law, court order or regulatory requirement. Such disclosures are made only to the extent required and where legally permissible.
To prevent fraud and financial crime, FH777 may share relevant account and transaction data with fraud prevention organisations and AML screening databases as required under the operator's licensing obligations.
In the event of a merger, acquisition, restructuring or sale of assets involving FH777, personal data may be transferred to the relevant acquiring entity as part of that transaction, subject to equivalent privacy protections being maintained. Users will be notified of any material change in the data controller's identity.
FH777 operates internationally and your personal data may be transferred to, stored in, and processed in countries outside Pakistan and outside the European Economic Area (EEA). Where such transfers occur, FH777 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to the protections applicable under our operating licence jurisdiction.
Appropriate safeguards for international transfers may include standard contractual clauses approved by relevant regulatory authorities, adequacy decisions where applicable, or binding corporate rules where data is transferred within a group of companies.
By using the FH777 Platform, you acknowledge that your personal data may be transferred internationally in connection with the operation of the Platform and the provision of services described in this Policy.
FH777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, comply with legal obligations and defend against potential legal claims. The following general retention guidelines apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Registration Data | Duration of account plus 5 years post-closure | Legal / regulatory obligation |
| KYC / Identity Documents | 5 years from last transaction or account closure | AML regulatory requirement |
| Financial Transaction Records | 5–7 years depending on jurisdiction requirement | AML / tax regulatory obligation |
| Betting & Gaming Activity Logs | 3 years post account closure | Regulatory / dispute resolution |
| Customer Support Communications | 3 years from last interaction | Legitimate interest (dispute resolution) |
| Technical & Usage Data (Logs) | 13 months (rolling) | Security / fraud prevention |
| Marketing Consent Records | Until consent is withdrawn plus 1 year | Consent / legal compliance |
Upon expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymised. Anonymised data may be retained indefinitely for statistical and analytical purposes as it no longer constitutes personal data.
Subject to the requirements and limitations of applicable data protection law and FH777's regulatory obligations, you have the following rights in relation to your personal data:
You have the right to request a copy of the personal data FH777 holds about you and to receive information about how that data is being processed.
If any personal data FH777 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to FH777's overriding legal and regulatory retention obligations.
In certain circumstances, you may request that FH777 restricts processing of your data — for example, while the accuracy of data is being verified following a rectification request.
Where processing is based on your consent or contractual necessity and carried out by automated means, you may request your data in a structured, commonly used and machine-readable format.
You may object to processing based on legitimate interests or for direct marketing purposes at any time. FH777 will cease processing unless compelling legitimate grounds exist that override your interests.
Where processing is based on your consent — such as marketing communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.
If you believe FH777 has handled your personal data unlawfully, you have the right to lodge a complaint with the relevant data protection supervisory authority in our operating licence jurisdiction.
FH777 uses cookies, web beacons, pixel tags and similar tracking technologies to operate, analyse and improve the Platform. A cookie is a small text file stored on your device by your browser. The types of cookies used by FH777 are described below.
You can control cookie settings through your browser preferences. Note that disabling strictly necessary cookies may prevent you from using core Platform features. For persistent opt-out of non-essential cookies, please use the cookie preference controls available within your account settings.
FH777 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. Our security infrastructure includes:
Despite these measures, no platform or method of data transmission over the internet can be guaranteed to be 100% secure. You use the Platform at your own risk and are responsible for maintaining the confidentiality of your account credentials.
FH777 is strictly an adults-only platform. We do not knowingly collect or process personal data from individuals under the age of 18 years, or the higher minimum age required by the operator or applicable licence jurisdiction.
If FH777 becomes aware that personal data has been collected from a minor without verified parental consent, that data will be deleted immediately and the associated account will be closed. Any funds held in such an account will be dealt with in accordance with applicable regulatory guidance.
If you are a parent or guardian and believe that a minor has registered an account on FH777 using false information, please contact us immediately at [email protected].
The FH777 Platform may reference or integrate with third-party services — including payment processing networks, game content providers and analytics services. Each of these third parties operates under their own privacy policies, which FH777 does not control.
Where FH777 shares personal data with third-party processors as described in Section 6, we require those parties to implement appropriate data protection measures through contractual obligations. However, FH777 is not responsible for the privacy practices of independently operated third-party services that you access separately and outside the FH777 Platform.
Payment method references on the Platform — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are included as contextual information for Pakistani users. These brands are not affiliates of FH777 and their inclusion does not imply any data-sharing partnership or endorsement arrangement beyond what is necessary for transaction processing where such methods are operationally available.
FH777 reserves the right to update, modify or replace this Privacy Policy at any time to reflect changes in our processing activities, legal requirements, regulatory obligations or platform features.
Where changes are material — meaning they significantly affect how your data is processed or your rights are exercised — FH777 will provide reasonable advance notice through a notification posted on the Platform or by email to your registered address.
The "Last Updated" date at the top of this Policy reflects the most recent revision. Your continued use of the Platform following the publication of a revised Policy constitutes your acknowledgement of the updated terms. If you do not agree with a revised Policy, you must cease use of the Platform and may close your account in accordance with our Terms and Conditions.
If you have any questions, concerns or requests related to this Privacy Policy or the processing of your personal data, please contact FH777 through the following channel:
FH777 will acknowledge privacy-related requests within five (5) business days and will endeavour to respond substantively within thirty (30) calendar days. Complex requests may require additional time, in which case we will notify you of the extended timeline.
Now that you understand how FH777 handles your personal data, explore the rest of the platform. Review our Terms and Conditions, read about Responsible Gambling or head back to the homepage to see everything we offer.
18+ Adults only. Gambling involves financial risk. Comply with applicable local laws.